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Tourism, catering, trade, crafts and leisure

Accreditation in the field of tourism, catering, leisure, trade and crafts aims at promoting quality of service, know-how or "France" as a brand both in France and abroad.

It helps to underpin consumer confidence in their purchases or in their choice of tourist destination.

  • Certification of products and services

    NF EN ISO/IEC 17065

    Promoting a gastronomic heritage or a regional speciality, showcasing the quality of catering or promoting quality hospitality may involve seeking certification for products and services.

    To be able to guarantee their impartiality and competence, the French Consumer Code makes accreditation mandatory for bodies conducting this type of certification.

    This measure generates confidence in the services delivered by certified companies or bodies, helps increase the global quality of the proposed offering, and in this way reinforces the appeal of France as a destination for consumers.

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  • Qualification of companies

    NF X 50-091

    The public authorities draw on accreditation for implementing their environmental and energy transition policies.

    Intellectual services designed to boost the energy performance of buildings and renewable energy installations; energy efficiency work on renovations; equipment installations using renewable energies: the public authorities impose accredited qualification for tradesmen wishing to access the markets that require RGE (environmental sustainability) certification. This qualification marks out professionals who are competent in improving energy efficiency.

    Use of accreditation enables the State to guarantee the oversight of a mechanism that mobilises a great deal of public investment in the renovation of buildings, and for which it is accountable.

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  • Tests

    NF EN ISO/IEC 17025

    Equipment and materials used for practising sport or leisure activities are subject to many tests and inspections to ensure that they comply with the applicable standards. The same applies to the quality of bathing water, for example.

    Accreditation guarantees the reliability of the test results produced by laboratories. Certain certifications are also based on accredited tests.

    The nonconformity of a product, or of bathing water, can have serious consequences for fair trade practices, or even for human health. The use of accredited tests or analyses enables this risk to be reduced so that users can consume and can practice their activities with peace of mind.

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  • Inspection

    NF EN ISO/IEC 17020

    Proposing a quality tourist offering requires efficient and reliable inspections. This may involve promoting the French hotel sector, exhibitions or trade fairs, guaranteeing the safety of adults and children in their leisure activities, or the fairness of commercial transactions.

    Accreditation makes it possible to ensure that these inspections are carried out by competent and impartial bodies. Although many are accredited at the request of the public authorities, professionals are increasingly seeking accreditation on a voluntary basis in order to promote the quality of their offering. This is the case, for example, for restaurant owners, who want to reassure their customers about their compliance with the rules of hygiene.

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