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Healthcare and social work

The field of healthcare and social work constitutes a major challenge for society. The need to provide all citizens with quality, reliable and lasting health and social care, while keeping costs under control, grows daily.

Accreditation is an essential tool for generating confidence in health and social care service providers. It helps ensure, directly or indirectly, that the service providers comply with a rigorous process and deliver quality services with competent teams.

  • Certification of products and services

    NF EN ISO/IEC 17065

    In France, in application of the Consumer Code, only bodies benefiting from accreditation can conduct certification for products or services.

    These certifications provide a guarantee that a product, service or process complies with precise criteria. The fact that they are covered by accreditation reinforces the market's confidence in its conformity.

    These accredited certifications are used in particular to guarantee the quality and safety of agricultural products, promote their origin, and limit the use of pesticides. They also help protect biodiversity and the environment, whether in the framework of organic agriculture or the EU plant passport.

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  • Certification of management systems

    NF EN ISO/IEC 17021-1

    Certification of such systems by a third party is a means of getting their conformity with international standards recognised, and in this way certifying that the organisation in place meets precise requirements.
    The manufacturers of medical devices therefore deploy management systems to satisfy the European regulatory requirements applicable to their activity, particularly in terms of risk management.
    Accreditation of the certification bodies constitutes an undeniable advantage for companies benefiting from the certification for their international development, for bidding for RFPs, and for consolidating their skills and technical competence.

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  • Medical examinations

    NF EN ISO 15189

    Use of accreditation for medical examinations helps improve the quality of service rendered to the patient. Accreditation contributes to the efficiency of the healthcare system by ensuring the reliability of results.
    It concerns many medical-technical procedures used for the purposes of prevention, screening and diagnosis.
    In this way, accreditation guarantees the harmonised and optimum quality of the biomedical examinations conducted throughout the country by public or private laboratories. It also helps reinforce the confidence of patients and clinicians in the examinations carried out by the anatomy and cytopathology structures.

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  • Inspection

    NF EN ISO/IEC 17020

    Medical installations and facilities used to care for patients are subject to regular inspections to ensure that they remain compliant with the applicable requirements. To reinforce confidence in their daily use, these inspections are carried out by accredited inspection bodies.
    By providing guarantees about the competence and impartiality of these bodies, accreditation limits the risk of using a failing installation or facility, which could have serious consequences for patient health.
    Certain aesthetic procedures also require accredited inspection of the installations or equipment used.

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  • Tests

    NF EN ISO/IEC 17025

    Prevention is essential in matters of public health. It involves strict and regular health checks for protecting the population. Policies based on accreditation are implemented to ensure the efficiency of these checks.
    In this way, accreditation helps prevent health risks. By guaranteeing the reliability of the analyses and tests carried out, it allows the competent authorities to make the necessary decisions when warning levels are reached.
    Accredited tests are also widely used for checking that the equipment used for patient healthcare actually achieves the expected performance and safety levels.

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